To develop and effective Verified Quality program I will be working with builders directly. This program must be seamless and not burden the workers in the field or the office staff. This program must capture the critical parts of construction and clearly show the craftsmanship and quality of your work.
Verified Quality is more than just photos, it includes proper record keeping and sharing the right documents with your client. How many homes are delivered with a full photographic and documentation record? How many get a complete O&M, Operation and Maintenance manual with their new home? If you are not familiar with this, it is a binder with all of the owner's manuals for appliances as well as the various materials used and their requirements for maintenance over time such as roofing, siding, etc. Even though most of these things wont mean much to the homeowner, it is part of their new home and their information to have.
The Verified Quality program also backs up progress reports used in obtaining the next draw. An Ironwood Home of any size will be built very quickly and due to prefabrication, a large amount of materials will be purchased early. This will require more money up front, likely more than the banks are used to distributing. They will want verification of where this money is spent. Providing material purchase records and photographs will help this process work faster and build a good relationship with the financial institutions.
What makes photo documentation work in the Ironwood Home Design is the consistency in construction of these homes. Keeping up with a photographic is easier and more routine and much more likely to be done regularly.
Another benefit of having your own record is marketing to new clients and being able to reference issues, should they arise, during or even after warranty. Building confidence with your current and future clients and within your own construction team will have long-lasting affects.
